Managed Services

Asset Lifecycle Management

Optimize the performance and value of your IT assets with our Asset Lifecycle Management services. From procurement to disposal, we ensure every stage of your asset’s lifecycle is managed efficiently, reducing costs and minimizing risks.

Key Benefits:

  • Cost Reduction
  • Risk Mitigation
  • Performance Optimization
  • Lifecycle Strategy

Learn more about our Asset Lifecycle Management services and elevate your asset management strategy today.

 

Remote Monitoring & Systems Management

Unexpected downtime is a serious threat that can lead to revenue loss and a tarnished reputation with your customers.  EFT’s cutting edge Remote Monitoring & Systems Management (RMM) services allow us to support your entire environment while effectively increasing your network’s reliability to prevent system failures, minimize downtime and increase production.

Additional benefits:

  • Centralized 24 x 7 x 365 monitoring and management of all your devices and networks regardless of locale
  • Automatic patching and security updates
  • Integrated layered security services
  • Efficient remote troubleshooting and fast ticket resolution
  • Reduced travel costs
  • Data driven insights and custom reporting
  • Simplified time tracking and streamlined billing

Preventative Maintenance & Systems Optimization

The old world break-fix approach is far too dangerous for your data security and it’s impossible to budget. EFT Preventative Maintenance and Systems Optimization (PMSO) solutions significantly improve your environment’s overall system reliability and performance.   PMSO focuses on issue avoidance and service optimization to prevent costly downtime of critical systems.   This approach translates to predictable network and systems management costs, improved data security, maximized uptime and extended asset life.

Tech Support

Whether you wish to lean on EFT as your exclusive tech support team of experts or collaborate as an extension of your internal IT staff, EFT  has your back.  This modern day approach is known for reducing overall IT spend by 50% or more.

Benefits:

  • Remarkably fast response rate
  • Efficient communications for information gathering
  • Day-to-day troubleshooting
  • Systems admin support
  • Requests for approval to access files, apps, and hardware
  • Visibility into your IT support needs through comprehensive dashboard and executive reporting

Software as a Service

EFT SaaS services provide intriguing alternatives to standard software installations where you’d typically have to shell out major capital expenditures on hardware and configuration costs to support it.   Instead, the applications reside in redundant cloud data centers allowing you to bypass the capex and pay-as-you-go.

Benefits:

  1. Reduced setup and configuration time
  2. Better security
  3. Increased flexibility
  4. Lower costs
  5. Scalability and integration
  6. Automatic upgrades
  7. Ease of use

Cloud Solutions

EFT Cloud Solutions delivers computing services such as servers, storage, databases, networking, software, analytics, security and intelligence over the internet to offer faster innovation, flexible resources and scalability.   This allows you to pay only for what you use, lower operating costs and run your infrastructure more efficiently.

Benefits:

  1. Cost savings
  2. Speed
  3. Scalability
  4. Productivity
  5. Performance
  6. Reliability
  7. Security

Data Protection

With the ever-increasing cyberattacks to SMBs, including ransomware, you need a rock solid data protection strategy.  Legacy image and appliance-based backup software solutions create huge administrative and security burdens for internal IT staff.  EFT Data Protection-as-a-Service (DPaaS) modernizes data protection using a cloud-first strategy for business-class backup and disaster recovery.

Benefits:

  1. An appliance-free, direct-to-cloud approach that removes the expensive and unnecessary infrastructure
  2. Data protection for servers, workstations and Microsoft 365 all in one centralized cloud platform
  3. Backup as often as every 15 minutes while moving 60 times less data compared to the old school local-first approach
  4. Improved recovery point and recovery time objectives
  5. Standby virtual server images for fast and flexible restore options in the event of a disaster
  6. Fully managed cloud storage replicated to 30 data centers in region to respect data sovereignty